Hindsight is great, but foresight is better. It was a while ago that we determined we could not rely on the local power grid, and while our clients may be patient for a day or two with our power loss, our priority is to get jobs up and running as soon as possible. So we were thanking our lucky stars and clouds when after considerable research awhile back, we decided to institute cloud computing which was definitely a great decision. Things went well, we checked emails and voicemails, sent out jobs and campaigns, and we kept our customers up to date, as we worked from our various locations (meaning those of us who had power restored the quickest).  And one benefit was cleaning out everything in the office refrigerator. There were some scary things growing in the back.

Hurricane season isn’t over, but we hope that’s the last power outage until our first ice storm in January.

But along the way, we have always believed our most important product is customer service. And that is proven by the fact that many of our loyal customers have been with us for years, some even for the entire 17 years. At a recent staff meeting, discussing our past, and looking to the future, we talked about those qualities that have driven our success. And not to brag too much, but we echoed how some or our customers have also described us: Dependable, innovative, trustworthy, a sense of humor, integrity, judicious, witty, self-confident and a host of others.  We firmly believe that our success is dependant upon our customers™ success, and in an age of declining customer service, exceptional customer service will always be our priority.

So Happy Anniversary to us, and a Thank You to our customers, past and present, for a fabulous 17 years!