We recently left sweet 16, and entered our17th year in business! It all started with one T-1 telephone line, a water cooler, and a small rented office on the 2nd floor of a business in Hamden, CT. We offered two products: Broadcast Fax and Fax on Demand. After realizing there was not much demand for Fax-On-Demand, we concentrated solely on one product, Broadcast Fax, quickly becoming one of the major players in business to business fax. Quickly outgrowing our office, we moved to Branford and the rest is history. Along the way we added Email Marketing, Web Form Hosting, DVD/CD Rom Publishing, SMS, USB Flash Drives, and most recently, Voice Messaging and URL Launchers.

But along the way, we have always believed our most important product is customer service. And that is proven by the fact that many of our loyal customers have been with us for years, some even for the entire 17 years. At a recent staff meeting, discussing our past, and looking to the future, we talked about those qualities that have driven our success. And not to brag too much, but we echoed how some or our customers have also described us: Dependable, innovative, trustworthy, a sense of humor, integrity, judicious, witty, self-confident and a host of others.  We firmly believe that our success is dependant upon our customers™ success, and in an age of declining customer service, exceptional customer service will always be our priority.

So Happy Anniversary to us, and a Thank You to our customers, past and present, for a fabulous 17 years!

 

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